Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
After your order has been processed and shipped, delivery typically takes 6–12 business days.
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this information to monitor the status of your shipment.
Customer Support
If you have any questions regarding your order, shipping, or delivery, please contact our customer support team:
Email: hathawayak6712@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for delays or lost packages caused by incorrect address information provided by customers.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact us at hathawayak6712@gmail.com, and we will work with the shipping carrier to assist you.